Manage employees, including hiring and trainingĪddress performance issues quickly and respectfully by coaching, counseling, and managing conflicts Strong communication and ability to work well in a teamĪnticipate future kitchenware and equipment needs and place orders You will oversee our team of motivated employees and ensure day-to-day operations run smoothly, creating a welcoming environment for all customers. Role: We are looking for a strong leader to help run our successful restaurant and provide the exceptional customer service we’re known for. Schedule: Full-Time (40 hours per week), Wed–Sunday To make it easier to create a restaurant assistant manager job description, here’s a sample you can use. Restaurant Assistant Manager Job Description Sample
Excellent customer service and communication skills are vital to this role. They are the public face of the restaurant and usually the top employee a diner can speak to. If a customer has a problem (or praise), the Assistant Manager or manager intervenes and listens to the feedback. “Make I speak to the manager?” is the question every server dreads. Hiring a person with a demonstrated ability to “balance the books” can make the difference between success and failure for your restaurant. Strong prospects will have experience with personnel and payroll-related administrative tasks. Candidates will have a mastery of budgeting and finances and come up with strategies to increase sales and minimize costs without compromising the quality of the dining experience. The Assistant Manager or general manager balances the budget in a notoriously tricky industry known for slender profit margins and a high failure rate. The “bean counter”: Every viable business needs one. That includes safety practices for food handling and cleanliness as well. They take care of buying the ingredients, cups, to-go boxes, cleaning supplies, and whatever else is on the weekly checklist.Īdditionally, this person ensures the restaurant complies with all operational standards, company policies, and federal, state, and local laws and ordinances. For one, the Assistant Manager will likely control the supply chain and keep meticulous inventory records. Many essential yet unglamorous “hard skills” are needed in this position. Oversee restaurant operationsĪ restaurant Assistant Manager job description is long and varied. If someone needs time off or has a complaint, the Assistant Manager is the point person. Additionally, Assistant Managers ensure the restaurant is adequately staffed for all shifts, which entails coordinating and preparing a maze of schedules.
TOAST PAYROLL HOW TO
The manager must know how to motivate and communicate effectively with each unique employee. Assistant Managers set job expectations, provide ongoing feedback, and conduct performance reviews. But it’s not as easy as saying, “you’re hired!”. The Assistant Manager is often responsible for hiring and retaining employees. List of Duties for the Job Manage employees They ensure the restaurant runs smoothly and all the parts work together harmoniously – and on budget.
Even though they’re in a leadership role, they must be willing to roll up their sleeves and perform any necessary duty, from ordering extra linens and dishware to coordinating special events and private parties. They’re often the interface between the top brass and the rank-and-file employees. The ideal candidate must possess many skills to successfully juggle daily tasks, including communication, leadership, time management, and financial knowledge. Consider them the center wheel of the restaurant operation, from which everything turns. They hire and oversee front and back-of-the-house staff, manage inventory, optimize profits, and ensure guests are always satisfied with their dining experience. Often reporting to the General Manager (or “GM”), or the Regional Vice President in corporate chains, the Assistant Manager has their hand in every pot. The Assistant Manager is what’s known in the corporate world as “middle management.” They occupy a uniquely challenging and rewarding spot in the restaurant hierarchy.
But to run a successful restaurant, it’s essential to have good managers. When you think of jobs in the restaurant industry, what first pops into your mind? Probably chef, mixologist, or server. Restaurant Assistant Manager Job Description
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